HP Battery Pack Recall

by Roberta Piket on July 27, 2011

in Uncategorized

HP has issued a recall on a series of battery parks, adding to the recalled products previously expanded on May 19, 2010. These battery parks are now said to have the potential to overheat, posing a fire and burn hazard to customers.

HP says that if you have not replaced your original battery, you must validate your battery, even if previously validated. Validating your battery will determine whether your battery pack is affected.

Please follow this link to validate your battery: http://www.hp.com/support/BatteryReplacement

HP will provide a free replacement battery park if validation indicates that your battery is affected.

Please be aware that the validation process may indicate that your battery pack is not affected, as approximately 5% of PC products sold between July 2007 and July 2008 were not affected.

First identify your notebook’s product number and serial number, located on the service tag at the bottom of your notebook.

Below is a list of possibly affected battery packs according to laptop model/series:

 

HP Pavilion dv2000

HP Pavilion dv2500

HP Pavilion dv2700

HP Pavilion dv6000

HP Pavilion dv6500

HP Pavilion dv6700

HP Pavilion dv9000

HP Pavilion dv9500

HP Pavilion dv 9700

HP Pavilion dx 6000

HP Pavilion dx 6500

HP Pavilion dx 6700

Compaq Presario A900

Compaq Presario C700

Compaq Presario F500

Compaq Presario F700

Compaq Presario V3000

Compaq Presario V3500

Compaq Presario V3700

Compaq Presario V6000

Compaq Presario V6500

Compaq Presario V6700

HP G6000

HP G7000

HP Compaq 6510b

HP Compaq 6515b

HP Compaq 6520s

HP Compaq 6710b

HP Compaq 6710s

HP Compaq 6715b

HP Compaq 6715s

HP Compaq 6720s

 

 

Contact HP and they will assist you in the shipping process.

Visit: http://www.hp.com/support/BatteryReplacement.

Or call HP customer support at 1-888-202-4320

 

 

 

 

 

 

 

{ 2 comments… read them below or add one }

LUIS OLIVIERI March 14, 2012 at 7:15 pm

I HAVE A PAVILION DV6000 (dv6408nr).

THIS IS ONE THAT APPLY FOR A BATTERY RECALL (CT: 6291902V8USNR6).

THANKS.

Reply

Roberta Piket March 23, 2012 at 1:19 pm

Glad we could help.

Reply

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