How We Work

New York Geek Girls’ flexible fee structures allow you to choose the method of service that best meets your needs. Here are some of the options we offer:

  • Subscription Plans (Remote Monitoring and Maintenance)
  • Free Reminder Service
  • Hourly Consulting
  • Remote Support

  • Subscription Plans (Remote Monitoring and Maintenance) – For small businesses (as well as residential clients with critical uptime needs such as the self-employed), we offer a variety of RMM plans to meet your IT support needs. With our subscription plans, you pay a flat, affordable monthly fee to have the critical components of your IT infrastructure monitored and maintained consistently. With regular maintenance, your IT environment will be more reliable, resulting in greater productivity and less user frustration. We can check your backups monthly (and receive daily alerts regarding any issues) so you can be assured that your critical data is safe; updates and patches are systematically installed, resulting in greater security and stability; and your computers can be monitored regularly so minor issues can be addressed before they become headaches. RMM plans save you money because they dramatically reduce the likelihood of unexpected computer failures bringing your business to a halt. Our plans are surprisingly affordable, so ask for details. We will work with you to determine the level and type of continuity assurance your business needs.

    Free Reminder Service – Sign up for our free reminder services. For clients who do not feel the need for the level of monitoring offered in our Managed Services plans, our Maintenance Reminder Service is a great way to keep track of your systems, without any monthly fees. Every three months, you’ll receive an email reminder when it’s time for a computer “check-up”. You can then contact us at your convenience to schedule your once-over. We will verify that your backups are valid so you won’t lose precious documents and pictures. We’ll also make sure that your anti-virus software is up to date, and that your PC or Mac is optimized for maximum speed. Usually we can do maintenance remotely, which saves you time and money. You pay only for the time necessary to complete your check-up and correct any issues. Occasional maintenance checks are an inexpensive way to catch problems before they become a headache, and they can frequently be done remotely in a matter of minutes. For residential customers this is a great way to keep your computer systems working smoothly for you.

    HWWHourly Consulting
    – We offer a reasonable hourly rate for our time. For on-site IT support, we pro-rate our time after the first hour. Our clients love the focused and efficient manner in which we work. You’ll be surprised at how much we can accomplish in a short time. Our clients find our hourly rate structure more economical and fairer than the “flat rate” services offered by some other service providers, which can add up quickly.

    Remote Support – New York Geek Girls offers an economical and secure remote computer support option that can often save you money and get your issue resolved quickly. Because remote support does not require us to travel, we bill in ten-minute increments with no minimum time for this service.