Services

Networking, File and Printer Sharing

We can set up a network, or improve speeds and resolve issues on your current network. We can enable you to securely and safely share files and printers on computers within your network.

Backup Systems

We can suggest several backup options tailored to your comfort level. Whether you prefer the security of off-site backup or you’d prefer to keep your data close at hand, we’ll work with you to implement the backup strategy that best meets your needs and budget.

Virus and Malware Removal

We have expertise cleaning the most stubbornly infected computers. We will back up your data, and make sure your computer is free of infection. Based on our experience we can determine if your system files have been damaged. Once your computer is clean, we’ll make sure you are protected so you don’t get re-infected.

Crashes and Data Recovery

Your data is the most valuable part of your computer and we take it very seriously. If you haven’t had a proper backup in place, and your hard drive fails or your files get deleted, we offer timely and effective data recovery services. If our in-house facilities can’t do the job, our partnership with one of the most successful data recovery companies in the country allows us to offer you a free “clean lab” evaluation of your drive.

Set-up and Configuration

Let us take the stress out of your new computer purchase. We can help you configure a new computer that will work with your existing printers and other equipment. We’ll make sure you’re adequately protected against viruses, remove any unnecessary software causing annoying notifications (adware installed by the manufacturer), connect your new computer to your local network or domain. We’ll also make sure your software is up to date so you are protected against hacker exploits.

We can even show you how to get the most out of your new  system.

(We also are an authorized Dell partner. If you buy your new Dell business-quality PC from us, we will include an hour of set-up time with your purchase.)

Server Support

In addition to the basic services we offer to all our clients, we offer our business clients support for Windows Small Business Server, Microsoft Exchange and Sharepoint. We’ll make sure the computers on your network are protected from viruses, and that your business’s critical data is safely backed up. We can also support your transition to cloud services for your email and documents.

Hardware and Software Issues

We specialize in resolving those quirky little annoying problems no one else can figure out. We think on our feet, and we can resolve issues that make other techs throw up their hands in despair and offer to “wipe” your computer.

If your computer needs more than a bit of maintenance, we’ll give you straight-forward advice about whether it makes sense to repair it or replace it. We’ll let you know if a simple upgrade, such as additional memory or a larger hard drive, is worthwhile. We’ll never sell you an upgrade if your equipment is so old that you are better off purchasing a new system. And we’ll never try to seel you on a new system if an inexpensive upgrade will keep you and your machine happy.

Hosted/Cloud Services

Through our partnership with world-class providers, we can set up, support and maintain hosted services for your small business, including Exchange, SharePoint, off-site back-up, file storage, and/or centrally managed anti-virus. Using the power of the “Cloud”, your business can have an enterprise-class infrastructure at a fraction of the cost of doing it in-house. If you are already hosting these services on-site, we can migrate some or all of these functions to hosted services, saving you hardware and maintenance costs.

Other Services

What do you want to do? Start a blog? Sync your Blackberry? Get some files off your old computer before you recycle it? If the service you need isn’t listed on this page, call us. Chances are we offer it anyway.  We’re smart, flexible and quick-thinking.  We can help with just about every aspect of your tech life no matter how esoteric or mundane.