Services

What do you want to do? Support your company’s IT infrastructure? Replace your aging server or phone system? Or just start a blog about your dog? If the service you need isn’t listed on this page, call us. We’re smart, flexible and quick-thinking. We can meet just about all of your IT support needs no matter how esoteric or mundane. Click on an item to read more:

  • Networking, File and Printer Sharing
  • Backup Systems
  • Server Support
  • Hardware and Software Issues
  • Hosted PBX / VoIP Phone Services
  • Crashes and Data Recovery
  • Windows and Mac Set-up and Configuration
  • Web Site and Email Maintenance and Support
  • Hosted Exchange, Security and File Storage Services
  • Subscription Maintenance Plans (Managed Services)
  • Database Consulting and Programming
  • Computer Virus and Malware Removal
  • Training
  • Laptop and Mobile Device Repair
  • Home Audio Systems Setup
  • Networking, File and Printer Sharing
    We can set up a network, or improve speeds and resolve issues on your current network. We can enable you to securely and safely share files and printers among Macs, PCs and servers on your network.

    Backup Systems
    Your data is your company’s most valuable and irreplaceable asset. We offer several backup options tailored to your situation. Whether you prefer the security of off-site backup or you’d like to keep your data close at hand, we’ll work with you to implement the backup strategy that best meets your needs and budget.

    Hosted PBX / VoIP Phone Services
    Get your phone bill under control. New York Geek Girls offers a cloud-based phone system that require no in-house equipment except the phones themselves. It’s feature-rich with a powerful auto attendant, free fax lines and a conference call number included, and there is no long-term contract. Learn more.

    Crashes and Data Recovery
    Your data is the most valuable part of your computer and we take it very seriously. If you haven’t had a proper backup in place, and your hard drive fails or your files get deleted, we offer timely and effective data recovery services. If our in-house facilities can’t do the job, you have the peace of mind of knowing that we partner with one of the most successful clean labs in the country.

    PC and Mac Set-up and Configuration
    Let us take the worry out of your new computer purchase. We can help you configure a new system that will work with your existing printers and other devices. We’ll make sure you’re adequately protected against viruses, remove any adware installed by the manufacturer, and connect your new Mac or PC to your local network or domain. We’ll also make sure your software is up to date so you are protected against hacker exploits. We can even show you how to get the most out of your new system.

    (We also are an authorized Dell partner. Ask about purchasing your new Dell business-quality PC through us.)

    Server Support
    We offer support for Windows Server and Windows Server Essentials. We’ll make sure your server is monitored and patched properly, that the computers on your network are protected from viruses, and that your business’s critical data is safely backed up. We can also support your transition to cloud services for your email and file storage needs including hosted Microsoft Exchange and hosted Microsoft SharePoint.

    Hardware and Software IssuesPic 3 [800x600]
    We specialize in resolving those quirky little annoying problems no one else can figure out. We think on our feet, and we can resolve issues that make other techs throw up their hands in despair and offer to “wipe” your computer.

    If your computer needs more than a bit of maintenance, we’ll give you straight-forward advice about whether it makes sense to repair it or replace it. We’ll let you know if a simple computer upgrade, such as additional memory or a larger hard drive, is worthwhile. We’ll never sell you an upgrade if your equipment is so old that you are better off purchasing a new system. And we’ll never try to sell you on a new system if an inexpensive upgrade will keep you and your machine happy.

    Web Site and Email Maintenance and Support
    We provide the “missing support” that your big bargain web host doesn’t offer: web site maintenance, plug-in updates, configuration, malware cleanup, DNS configuration, domain registration, and any other services necessary to keep your web site up and running smoothly.

    Hosted Exchange, Security and File Storage Services
    Through our partnerships with world-class providers, we can set up, support and maintain hosted IT services for your small business, including Exchange, SharePoint, off-site back-up, file storage, and/or centrally managed anti-virus. Using the power of the “cloud”, small business owners can have an enterprise-class infrastructure at a fraction of the cost of doing it in-house. If you are already hosting these services on-site, we can migrate some or all of these functions to hosted services, saving you hardware and maintenance costs.

    Subscription Maintenance Plans (Managed Services)
    We offer several managed service plans to ensure that your systems are maintained on a regular basis. With regular maintenance, your computers will run faster and more reliably, resulting in greater productivity and less user frustration. Your backups are routinely checked so you can be assured that your critical data is safe; updates and patches are systematically installed, resulting in greater security; and your computers are remotely monitored and managed so minor issues can be addressed before they become major headaches. Our managed service plans are surprisingly affordable, so ask for details.

    Database Consulting and Programming
    If you have sales performance, memberships, inventory, shipments, orders, account activity or any other data to track, we can develop a custom database for you, or convert your existing database to MS Access. If you already have a database, we can help you get the most out of it. The right kind of access to your data streamlines your workflow, saving you substantial time and money. Contact us to discuss your needs.

    Computer Virus and Malware Removal
    We have expertise cleaning the most stubbornly infected computers. We will back up your data, and make sure your computer is free of viruses, Trojans and malware. Based on our experience we can determine if your system files have been damaged. Once your computer is clean, we’ll make sure you are secure and protected, minimizing the chance of getting re-infected.

    Training
    We provide expert training and support in MS Word, Excel, Access, Outlook, QuickBooks, Quicken, as well as all versions of the Windows and Mac Operating Systems.

    Laptop and Mobile Device Repair
    From cracked screens to motherboard issues, we can quickly and cost-effectively fix your phone, tablet or laptop. And while most notebook “repair” centers will routinely replace your entire motherboard, we have the expertise to do board-level repairs when appropriate, saving you the cost of a new motherboard. We repair iPhones and iPads, Blackberries, Androids, and both PC and Mac laptops.