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Managed Services – Why Wait for an Emergency?

by Roberta Piket on January 14, 2012

in Messages from the Owner

We are currently offering managed services plans to our business customers. We also offer scheduled quarterly checkups to our residential clients. In the near future we will be offering a managed service plan customized for residential users and sole proprietors. Essentially, a managed service plan allows us to remotely “watch over” your computer, make sure [...]

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Man’s Personal Information Left on Returned Tablet for Months

by Roberta Piket on December 17, 2011

in Messages from the Owner,Tech Thoughts and Tips

The morale of the story? Have someone you TRUST  wipe your data before it leaves your possession. Man’s Personal Information Left on Returned Tablet for Months – WGHP.

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Remote Services – Economical and Convenient, Wherever You Are

by Roberta Piket on September 21, 2011

in Uncategorized

Recently, Jay Lee, a tech columnist for the Houston Chronicle, was kind enough to link to an article on our blog about how to find a good computer tech. Since then we’ve gotten a few inquiries from potential clients outside of our traditional service area. So this seemed like a great time to discuss our [...]

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Malware infects Macs

by Roberta Piket on June 26, 2011

in Uncategorized

An interesting story from Tom’s Hardware on a recent malware epidemic effecting Macs. Required reading for Mac owners. http://m.tomshardware.com/news/apple-mac-malware-virus-infection,12781.html

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Craig’s List’s Dirty Little Secret: Who’s Policing the Flagging Police?

by Roberta Piket on February 16, 2011

in Messages from the Owner

Most of our new business now comes from referrals from current clients. It works out great for everyone. Our clients feel that they are helping their friends and colleagues (and supporting a small business they believe in) by recommending a reliable and trustworthy service company, and we benefit from getting a new client that already [...]

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Unable to complete synchronization on Blackberry with DTM 6

by Roberta Piket on January 26, 2011

in My Computer,Tech Thoughts and Tips

Here’s how I resolved a difficult problem with my Blackberry sync. Since I found very little in the way of solutions when googling this issue, I’m posting my efforts here in hopes that this helps someone having the same problem. I returned my Droid Monday in anticipation of purchasing the new Verizon iphone. So I’m [...]

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Are you still paying for AOL?

by Roberta Piket on January 24, 2011

in Uncategorized

An interesting article called to my attention by our tech, Ariel. Are you still paying for AOL? AOL’s “Dirty Little Secret”: 60% of AOL’s Profits Come From Misinformed Customers.

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The Importance of Good Passwords

by Roberta Piket on October 26, 2010

in Messages from the Owner,Tech Thoughts and Tips

Good article in today’s NY Times about why it’s so important to create hacker proof passwords, and not use the same password for all your logins. Good tip on how to do it easily as well. http://mobile.nytimes.com/article?a=686135&f=94

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Hacked hotmail accounts

by Roberta Piket on October 12, 2010

in Messages from the Owner,Tech Thoughts and Tips

It’s time for MS to admit there is a problem with hotmail accounts being hacked. So many of my clients have had this problem, and I’ve only seen it with hotmail. It is clearly not an issue of account holders using easily guessable passwords or unintentionally disclosing their passwords. By googling this issue, I found [...]

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HP Notebook PC Battery Pack Replacement Program

by Roberta Piket on July 13, 2010

in Tech Thoughts and Tips

HP has recently expanded its battery replacement program for defective batteries. If you own an HP laptop, please visit this link to see if your model is on the list. You can also call HP at 888-202-4320. HP Notebook PC Battery Pack Replacement Program.

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