It’s time for MS to admit there is a problem with hotmail accounts being hacked. So many of my clients have had this problem, and I’ve only seen it with hotmail. It is clearly not an issue of account holders using easily guessable passwords or unintentionally disclosing their passwords. By googling this issue, I found [...]
HP has recently expanded its battery replacement program for defective batteries. If you own an HP laptop, please visit this link to see if your model is on the list. You can also call HP at 888-202-4320. HP Notebook PC Battery Pack Replacement Program.
I am a bargain hunter. I’m one of those people who brags about how cheaply I got something on sale, whether it’s a sweater or a piece of computer hardware. I inherited this from my mother, who will not purchase an item unless the store is practically paying her to buy it. Once in a [...]
A netbook is a class of laptop. They are cheap and light (about 2.5 – 3.5 lbs.) but don’t have much power. They are great for emailing, casual web browsing, and word processing. Unlike full laptops, they have a few disadvantages you should be aware of: No built-in CD drive. You can purchase an external USB drive [...]
MS Office 2010 is finally out for retail sale. Be warned: if you have a Blackberry, the Blackberry Desktop Manager will NOT sync with Outlook 2010 unless you install it over Outlook 2007. Another option is CompanionLink which will allow you to sync Outlook 2010 with the BB. However, it costs $50. Hopefully RIM will [...]
Should I buy a PC or a Mac? This is a question many of my residential clients have asked me. For business customers, the choice is more straightforward since there are more software options available for PCs, and existing infrastructure often makes the PC the most cost-effective choice. For home users who just want a [...]
A client recently asked for advice about how to purchase an external hard drive. I’ve found that many people are confused about the various file formats and interfaces that are available. The first rule is: don’t worry about the file format of the drive when you purchase it. It’s easy to reformat the drive before [...]
One question I always ask new clients is, “Are you backing up your data?” These days, most people know how important it is to have some sort of duplication of critical files such as financial data, important emails, contacts and documents. If you are already backing up your data, then here’s the next question I’m [...]
If you have kids and want to protect them from visiting the wrong sites on the internet, you should know about K9 Web Protection. It comes pre-configured with a list of sites that are blocked. You can add to the blacklist, and you can whitelist certain sites as well. K9 also allows you (as the [...]
I took a break from NPR the other day to listen to a commercial radio station. (And it wasn’t even pledge week!) I heard a commercial for a web site called doublemyspeed.com. The ad promised to remove registry errors, viruses and malware from your computer to increase the speed of your computer by a factor [...]